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Business

Verizon sees early success using generative AI to answer questions from business customers

Verizon's generative AI reduces the workload for its agents by summarizing calls, giving prompts, and automatically tracking follow-up actions.

By: Business Insider
  • Jul 31 2024
  • 30
  • 4469 Views
Verizon sees early success using generative AI to answer questions from business customers
Verizon sees early success usi
Verizon's adoption of generative artificial intelligence is a step toward increasing productivity for its employees and customers.SOPA Images

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