Beijing, China - October 11, 2024 — As the digital wave continues to sweep the world, China’s e-commerce industry is welcoming unprecedented development opportunities. At the 20th Call Center Industry Development Conference held by the China Call Center and CRM Association (CNCCA) in Datong, Shanxi on September 23, 2024, Tian Xiaoyan, chairman of Meitao Group, and expert in e-commerce service management, said “In the rapidly changing e-commerce industry, e-commerce companies need to master big data technology to conduct in-depth analysis of consumer behavior, purchasing preferences, market trends and other information as well as give full play to technological innovation to grant new vitality to enterprises.” 

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