In recent years, the role of artificial intelligence (AI) has rapidly evolved within the workplace, transforming from a basic automation tool into an assistant.

While early uses of AI were largely aimed at performing rote tasks or enhancing efficiency, today, AI is reshaping the how we work and supporting teams in meaningful, innovative ways.

Singapore is among one of the first countries in the world to introduce a national AI strategy , launched in 2019, with a focus on improving the lives of citizens and residents through creating value added-jobs and providing quality services that deliver better outcomes and experiences.

Rather than taking jobs, AI should be enabling employees to excel in areas that genuinely benefit from human insight, creativity, and decision-making.

A recent study from Jabra about AI at work surveyed over 5700 people across 13 countries found that 63 per cent respondents believe that AI can improve their work lives. This percentage goes up to 67 per cent when we zoom in to Singapore and over 72 per cent of Singaporeans surveyed feel that AI can help save time at work.

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